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Responsible Gambling
Last updated 9 August 2026
Gambling should be entertainment. It is not a way to make money, and it is not
a way out of financial trouble.
18+ only
You must be 18 or older to hold an account. We close accounts opened by anyone
under 18 and return their deposits.
Some sensible habits
- Decide what you can afford to lose before you start, and stop there.
- Never gamble with money meant for rent, bills or food.
- Do not try to win back what you have lost.
- Take breaks. Do not play when you are upset, tired, or drinking.
Signs it may be becoming a problem
- You spend more time or money than you planned to.
- You hide how much you play from people close to you.
- You borrow money to keep playing.
- You feel anxious or low when you are not playing.
Want to stop for a while?
Ask our live chat team to freeze your account. We will lock it so you cannot log
in or deposit, and we will not reopen it just because you ask again the same day.
If you are logged in, open
Live Chat from the footer or the chat button on any page — our team is there 24/7. If you cannot log in (for example your account is frozen), message us on
Telegram.
Please note
We do not currently offer self-service deposit limits or a self-exclusion tool on
the site. If you want limits or a break, our team sets it up for you — just
ask in live chat.
Free, confidential help in Australia
- Gambling Help Online — 1800 858 858, 24 hours a day, 7 days
a week. Phone and online chat counselling, free and confidential.
gamblinghelponline.org.au
- Lifeline — 13 11 14, for crisis support at any hour.
You can also talk to your GP. Asking for help early makes it much easier to
deal with.