Last updated 1 November 2026
FRENZY96 is an online casino for players in Australia. This page explains how the site works, the rules that protect your account, and what to do if something goes wrong.
Games are supplied by third-party studios, and their results are produced by those studios.
Deposits are made by PayID or bank transfer from $10, from a bank account in your own name. You upload your payment receipt and our team checks it before the money appears in your balance, usually within 1 to 10 minutes.
Withdrawals start at $50, up to $10,000 per request. Every withdrawal is checked by a person before it is paid. If you claimed a bonus, its conditions must be met first. Your Deposit page shows the withdrawal quota that applies to each deposit.
Bonuses are optional. You can choose No bonus and keep your deposit free of any bonus conditions. The terms of each offer are shown before you claim it.
Live chat is open 24 hours a day, 7 days a week. If you cannot log in, message us on Telegram.
Start with live chat, where most issues are sorted out in minutes. If you are not happy with the answer, ask for it to be escalated. You can also submit a complaint from your account. Every complaint stays on record with its status and replies, and it cannot be deleted by our staff. Our complaints record shows how many complaints we have received and how quickly they were answered, month by month.
If we freeze an account, we will tell you why when you ask.
You must be 18 or older to play here. We do not currently offer self-service deposit limits or a self-exclusion tool on the site. If you want limits or a break, our team sets it up for you in live chat. Our Responsible Gambling page lists free, confidential help available in Australia, including Gambling Help Online on 1800 858 858.