Casino Account Security: How to Keep Your Account Safe

FRENZY96 · 5 November 2026

Most casino accounts that get taken over are not hacked through the site. Someone gets the password, talks the player out of an SMS code, or sends them to a fake copy of the site. Use a password you use nowhere else, never pass on a verification code, only log in at frenzy96.com, and only talk to support through live chat on the site or the Telegram link on our terms page.

Use a password you use nowhere else

If you reuse a password from another site and that site leaks, people try the same email or phone number and password everywhere. A unique password stops that.

Use a long password or a short phrase of unrelated words, at least 12 characters.
Do not reuse your email, bank or social media password.
A password manager makes unique passwords easy and also refuses to fill them in on a look-alike site.
Never tell anyone your password, including someone who says they work for the casino.

Never share an SMS code

At FRENZY96 we send a verification code by SMS when you register, when you reset a forgotten password and when you change your password. The code is only for you to type into the site yourself. If anyone asks you to read it out or forward it, whether a stranger, a friend or someone who says they are from support, stop: with that code they can reset your password.

If a code does not arrive, our guide to SMS verification codes lists what to check.

Check the address before you log in

Fake sites copy a casino's look and logo to collect logins. Before you type your password, check the address bar shows frenzy96.com exactly, with no extra words, dashes or a different ending.

Bookmark the site and log in from the bookmark.
Do not log in from a link in a text message, social media comment or ad.
If a page asks for your password again straight after you logged in, close it and open the site from your bookmark.

Spot fake support

Our support is live chat, open 24/7 from the footer or the chat button on any page. If you cannot log in, for example because your account is frozen, you can message us on Telegram through the link on our terms page. Be careful with anyone who contacts you first.

Real support does not need your password or your SMS code.
Be wary of anyone who messages you first offering a bonus, a "recovery" service or help with a withdrawal.
Only deposit using the details shown on the Deposit page while you are logged in at frenzy96.com, not details someone sends you in a message.
Treat any request to pay a fee to someone to release a withdrawal as a scam and report it in live chat.

Your bank account is protected

Deposits must come from a bank account in your own name, and payments to or from a third party are not allowed. You cannot change your saved payout bank account yourself: changes go through live chat and our team, so someone who gets into your account cannot quietly redirect your withdrawals. Every change to your payout details is recorded and you get a notice in your account. There is one account per person.

Shared phones and computers

Log out when you finish, especially on a shared or public device.
Do not let the browser save your password on a device other people use.
Our system freezes an account automatically only when it shares at least two details with another account, one of them the same device or bank account, and it has never made a real deposit. Sharing a device on its own does not freeze an account. If it happens because you share a computer and home internet with someone in your household, contact live chat and we will review it.

If you think someone got into your account

Change your password straight away. You will get an SMS code to confirm it.
Contact live chat, or Telegram if you cannot log in, and say what you noticed.
Check your recent deposits, withdrawals and bets in your account history.
Change the password anywhere else you used the same one.

Read our account terms

Frequently asked questions

Will FRENZY96 support ask for my password?

You should never give your password to anyone. Support can help you reset it, and the reset uses an SMS code that you type into the site yourself.

Why do I get an SMS code?

We send a verification code by SMS when you register, reset a forgotten password and change your password. Never share it with anyone.

How do I know I am on the real site?

Check that the address bar shows frenzy96.com exactly, and log in from a bookmark rather than links in messages or ads.

Can someone change my payout bank account?

Not from your account. Payout bank details can only be changed by our team through live chat, every change is recorded, and you get a notice in your account. If you did not ask for it, contact live chat straight away.

What should I do if I think my account was accessed?

Change your password, contact live chat (or Telegram if you cannot log in), check your account history, and change the same password anywhere else you used it.